Privacy & Data Security

Privacy Policy
1111bat — Your Data, Our Responsibilities

We understand how important privacy is to every player. This document clearly explains how 1111bat collects, uses, and protects your personal information at all times.

Last Updated: 1 January 2026
256-bit SSL
Full encryption
Zero Data Sale
No data sales
Secure KYC
Identity verification
Full Compliance
International standards

Six Core Principles Data Protection 1111bat

1111bat's privacy policy is more than a formality — it reflects our genuine commitment to earning and maintaining the trust of every Malaysian player.

Continuous Data Encryption

All data transmitted between your device and 1111bat servers is encrypted using TLS 1.3 protocol with 256-bit encryption. Sensitive information such as passwords and payment details is never stored in plain text.

Secure Data Storage

Players' personal data is stored on servers protected by multi-layered firewalls with strict access controls. Only authorized personnel with an operational need are permitted to access players' personal data.

Data Control by Players

You have full rights over your personal data. Through your account settings or by contacting our support team, you can access, update, transfer, or request deletion of your personal data at any time.

No Data Sales

1111bat has never and will never sell, rent, or exchange players' personal data to any third party for marketing purposes. Your information belongs solely to you, and we take this responsibility seriously.

Data Breach Notification

In the event of any security incident involving player data, 1111bat is committed to notifying affected players within the timeframe required by industry standards, along with the remediation steps that have been taken.

Cookie Usage Transparency

We use cookies solely to enhance your browsing experience, maintain login sessions, and analyze platform traffic in aggregate. You can manage your cookie settings through your web browser at any time.

This Privacy Policy describes the data collection and usage practices of 1111bat. By using our platform, you agree to the terms set out in this document. Please read it carefully and contact us if you have any questions.

1Information We Collect

To enable 1111bat to provide a secure, seamless, and personalized experience to every player, we collect several categories of information. This data collection is conducted transparently and solely for legitimate purposes.

Information you provide directly:

  • Full name, date of birth, and national ID or passport number (for KYC purposes)
  • Email address and mobile number used during registration
  • Current residential address for identity verification
  • Bank account or digital wallet information registered for deposits and withdrawals
  • Any supporting documents uploaded during the identity verification process

Information collected automatically:

  • IP address, device type, operating system, and web browser version used
  • Session data including pages visited, session duration, and in-platform actions
  • Geolocation information at the country or city level (not exact GPS coordinates)
  • Game activity logs including wagering, wins, and promotional participation
  • Technical data to detect and resolve security or fraud issues
Data Category Example Requirements
Identity Name, IC, date of birth Required (KYC)
Contact Email, phone Required
Finance Bank account, e-wallet Required (transaction)
Technical IP, device, browser Automatic
Usage Game activity logs Automatic

2How We Use Your Data

Every piece of information collected by 1111bat is used solely for legitimate purposes necessary for platform operations. We do not use your data for purposes beyond what is stated here without obtaining your consent first.

  • Identity verification and KYC — to ensure players meet the minimum age requirement of 18 years and to prevent identity fraud.
  • Transaction processing — to process deposits, withdrawals, and account adjustments accurately and securely.
  • Service communications — to send important notifications about your account, transactions, promotions, and platform updates.
  • Security and fraud prevention — to detect, investigate, and prevent suspicious activity that could harm other players.
  • Regulatory compliance — to meet legal and regulatory requirements applicable to online gambling.
  • Service improvement — to analyse usage patterns in aggregate in order to improve the overall user experience.
  • Customer Support — enables our team to resolve complaints and enquiries more effectively.

1111bat applies the principle of data minimisation — we only collect data that is strictly necessary for the stated purposes and do not retain data beyond the required period.


3Sharing Information With Third Parties

1111bat does not sell, rent, or exchange players' personal data to any third party for marketing or commercial purposes. However, there are limited situations where we may need to share certain information with trusted operating partners:

  • Payment providers — transaction information required to process deposits and withdrawals via DuitNow, FPX, Touch 'n Go, Boost, and GrabPay.
  • KYC service providers — an identity verification platform that helps us verify player documents securely.
  • Game providers — game session information required by game software providers to ensure games function correctly.
  • Regulatory authority — when required by law or a valid court order.
  • Cybersecurity providers — to detect and prevent security threats, cyberattacks, and fraudulent activity.

All third parties working with 1111bat are bound by strict confidentiality agreements and are required to protect shared data in accordance with privacy standards equal to or higher than our own.

1111bat will never ask you to share your account password or bank PIN with any party, including our support staff. Be cautious of anyone claiming to be a 1111bat representative and requesting sensitive information.


4Data Security

Protecting your personal data is 1111bat's top priority. We continually invest in the latest security infrastructure to keep your information safe from cyber threats, unauthorized access, and data breaches.

Technical security measures we implement:

  • Data encryption in transit using TLS 1.3 and data at rest using AES-256
  • Multi-layered web application firewall (WAF) to protect against SQL injection, XSS, and DDoS attacks
  • Intrusion detection systems (IDS/IPS) that monitor network traffic in real time
  • Regular security audits by accredited independent cybersecurity firms
  • Role-based access control (RBAC) — staff can only access data required for their specific tasks
  • Two-factor authentication (2FA) is mandatory for all internal access to systems containing player data
  • Regular secure data backups with tested disaster recovery procedures

While we take all reasonable steps to protect your data, no digital system can be guaranteed 100% secure. We encourage players to also take an active role in securing their accounts by using strong passwords and enabling two-factor authentication.


5Player Rights Regarding Personal Data

As a 1111bat player, you have certain rights regarding your personal data that we respect and are ready to fulfil. The following rights are available to you:

Right to Access

You may request a copy of the personal data we hold about you at any time through our customer support.

Right to Rectification

If any of your information is inaccurate or outdated, you have the right to request an immediate correction through your account settings.

Right to Erasure

You may request deletion of your personal data, subject to mandatory data retention requirements for legal compliance.

Right to Data Portability

You may request an export of your personal data in a machine-readable format for transfer to another platform.

Right to Object

You have the right to object to the processing of your data for specific purposes such as direct marketing at any time.

Right to Restriction of Processing

In certain circumstances, you may request that the processing of your data be temporarily restricted while an investigation or review is carried out.


6Cookie Policy

1111bat uses cookies and similar tracking technologies to enhance platform functionality and user experience. Cookies are small text files stored on your device when you visit our platform.

Types of cookies we use:

  • Essential Cookies — required for core platform functions such as secure login and session security. Cannot be disabled.
  • Performance Cookies — to collect information on how players use the platform and help us improve it.
  • Functional Cookies — to save your preferences such as language and display settings for a better experience.
  • Analytical Cookies — helps us understand traffic patterns and platform usage in an aggregated and anonymous manner.

You can manage and delete cookies through your web browser settings. Please note that disabling certain cookies may affect platform functionality. For information on managing cookies in popular browsers, refer to your browser's help documentation.


7International Data Transfers

As an online platform, your personal data may be stored or processed on servers located outside Malaysia. In such cases, 1111bat ensures that all data transfers are carried out with adequate protective measures:

  • Data transfers are only made to countries or entities that comply with equivalent or higher data protection standards.
  • Legally binding data processing agreements are in place with all third-party service providers.
  • Protection mechanisms such as standard contractual clauses are used for data transfers to other countries where necessary.

Even though data may be processed outside Malaysia, we ensure that the same level of protection as described in this Privacy Policy is maintained regardless of the processing location.


8Data Retention Period

1111bat retains players' personal data only for as long as necessary for the stated purposes or as required by applicable law. When data is no longer needed, it will be securely deleted or anonymized.

Data Type Retention Period
Active account data Throughout the active account period
Transaction records 7 years after transaction
KYC Documents 5 years after account closure
Communication logs 2 years
Technical logs 90 days
Closed account data 5 years (legal compliance)

9Links to Third-Party Sites

The 1111bat platform may contain references or information about third-party game providers and payment service providers. This Privacy Policy applies to the 1111bat platform only.

1111bat is not responsible for the privacy practices of any third parties. We encourage players to read the privacy policies of any relevant third parties separately before providing personal information to them.


10Privacy Policy Amendment

1111bat reserves the right to update or modify this Privacy Policy at any time to reflect changes in our operational practices, legal requirements, or service improvements.

Any material changes will be communicated to players via in-platform notifications or registered email. The update date at the top of this document will be refreshed each time a change is made. We encourage players to review this page periodically.


11Contact Us Regarding Privacy

If you have any questions, concerns, or wish to exercise your personal data rights, the 1111bat privacy team is ready to assist you. We are committed to responding to every privacy-related inquiry within a reasonable timeframe.

  • Live Chat — Available 24 hours a day, 7 days a week via the 1111bat platform
  • Support Email[email protected]
  • FAQ PageVisit our FAQ page for answers to frequently asked questions

We are committed to handling every privacy-related inquiry with seriousness and professionalism. Your trust is the most valuable asset to 1111bat, and we do not take this responsibility lightly.

FAQ Privacy Policy

Absolutely not. 1111bat has never and will never sell, rent, or trade players' personal data to any third party for marketing or commercial purposes. Your data is only shared with operational partners required for platform functions such as payment providers and KYC service providers, and only to the extent necessary for those purposes.

You may request deletion of your personal data by contacting the 1111bat support team via 24/7 live chat or by emailing [email protected]. Please state your request clearly. Note that some data may need to be retained for a specific period to meet legal and regulatory requirements before it can be fully deleted.

The KYC (Know Your Customer) process at 1111bat requires your full name, date of birth, a valid identification card or passport number, and proof of current address. These documents are required to verify player identity, ensure players meet the minimum age requirement of 18 years, and prevent fraud and money laundering. All KYC documents are stored with full encryption and are accessible only by authorised personnel.

Yes, you have the right to access the personal data we hold about you. Contact our support team via live chat or email and submit a data access request. We will verify your identity before providing the information to ensure your data's security. Requests are typically processed within 7 to 14 business days.

The security of your financial information is our highest priority. 1111bat uses TLS 1.3 encryption for all financial transactions and does not store your full credit or debit card number on our servers. All payment processing is handled through trusted, PCI-DSS certified payment gateways. For added security, we recommend using DuitNow, FPX, or digital wallets that offer an additional layer of protection.

Your Data Is Safe, Risk-Free Gaming

Create your free account and enjoy a safe, fair, and exciting gaming experience with Malaysia's growing community of players.

256-bit SSL Encryption
No Data Sales
24/7 Support
Secure KYC
Bahasa Melayu